About

We Are Family

Our humble beginnings started in 1975 in the Upper Peninsula of Michigan, when Bill and JoAnn Smeester founded a trucking company called UP Special Delivery. They started off operating the business out of their home with a single truck and driver. Over the years, our company grew, and it was renamed US Special Delivery in 2008 to better reflect our capabilities. We have continued to flourish, and now we are one of the largest freight solutions serving our region with an emphasis on safety and service.

At US Special Delivery, we provide many “Specialized” services including LTL, Logistics, Dedicated Delivery, Expedited, Volume, and Air Freight.

Our primary focus is overnight delivery to direct points in our Regional Market. This includes points in Michigan, Wisconsin, Minnesota, Illinois, and Ontario, Canada. In addition, we offer our customers the ability to move shipments to the US and Canada through our customized routing system.

We provide seamless Canadian service to all the provinces via our gateways in Sault Ste. Marie, ON, and Minneapolis, MN, with both direct service and quality partnerships.

Our Mission

US Special Delivery, LLC is committed to being the carrier of choice in providing creative transportation solutions to our customers while delivering exceptional service with on-time, damage-free deliveries. As a company, we are committed to win-win relationships with our customers, employees, and vendors for the long haul.

To foster a safe and secure environment for all employees where everything serves to encourage the individual to be productive and effective; where all parties communicate, respect and trust each other through the use of our open-door policy at all levels; and where each individual is empowered with the authority and responsibility for maximum job performance with opportunity for personal growth.

We value continual improvement in all aspects of our business. We conduct our business with integrity and in an ethical manner. We have great respect for our employees and promote a family-friendly environment.

Each customer is Unique

We have many years of proven performance when it comes to your freight solutions. We provide clean facilities with heated docks and the infrastructure to distribute your product on your time schedule.

For emergency or time-critical freight shipments, we provide an immediate response. That is why we have “special” in our name. We have a fleet of equipment from tractor-trailers to small vans to respond to your specific need whether it is moving across town or across the country. Call your Customer Care Specialist the next time you have a hot shipment that needs to move…now. It’s that simple!

Questions And Answers

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