- 800-821-6389
- info@usspecial.com
- PO Box 207 Iron Mountain, MI 49801
We offer LTL (Less-Than-Truckload) shipping services that extend beyond our direct regional service area to our extensive partner carrier network. We are willing to go the extra mile!
We have equipment with lift gates at each service center for those shipments that require delivery to facilities that do not have docks. We have built delivery pre-notification into this service, so your customer can plan and prepare for the delivery.
No one does it as we do! We have the newest in heated trailers with forced air heat built into the equipment. For those extra cold days and weekends, we have an in-depth freezable policy to ensure the safe delivery of your product. In addition, our docks are heated, providing the assurance your product will maintain a safe temperature at all times.
Sometimes your delivery may require a pre-notification. We are happy to provide this service because we understand the challenges some businesses have with staffing and business hours. We work with our customers to help them have a less stressful day.
Some carriers restrict themselves on the type of deliveries they will conduct because of the cost or challenge of the delivery. We will deliver to all your customers! We will provide deliveries to your customers whether the deliveries are to convention centers, residential homes, grocery warehouses, school deliveries, and, even to construction sites.
For larger shipments, you can count on US! We can provide you with reliable, affordable service for all of your volume loads.
For emergency shipping or time-critical shipments that require express delivery, we provide an immediate response with our expedited delivery service. That is why we have “special” in our name. We have a fleet of equipment from tractor-trailers to small vans to respond to your specific need whether it is moving across town or across the country. Call your Customer Care Specialist the next time you have a hot shipment that needs to move…now. It’s that simple!
US Special Delivery is there for you when your shipments cannot wait another minute to make sure that they get there on time and in great condition! We have been doing this since 1975 so we have this down to a science. This means that you can rely on US to get it there!
In addition to over 45 years of experience, we also have:
When you need peace of mind and assurance that your shipment will deliver on time, we can help. We offer both AM Guarantees (delivery before noon on the advertised delivery date), and PM Guarantees (delivery before 5pm on the advertised delivery date). To activate this service, simply call our Customer Care Center, and sticker the B/L (bill of lading) and shipment with the specially designed stickers located on the B/L. If your shipment doesn’t arrive on schedule, the guarantee charge will automatically be adjusted to 0.
US Special Delivery is abiding by the federal guidelines established by the Centers for Disease Control (CDC) regarding “Social Distancing” to protect employees and others from potential exposure to the Coronavirus (COVID-19). This will be in effect until the CDC changes its “Social Distancing” guidelines that were issued on March 18, 2020. The guidelines establish a safe social distance of 6 to 10 feet between individuals. In lieu of A signed bill of ladings and delivery receipt, our drivers will be logging the name of the representative of the shipper or consignee, the date, time, and any visible damage, shortage, or other exception on a bill of lading or delivery receipt. The driver will leave a copy of the bill of lading. The driver will place a copy of the delivery receipt on top of the delivered freight. The driver will also enter the name, date, time and upload a photograph of any damaged shipment in the US Special Delivery’s Maven Delivery system. US Special Delivery will verify delivery locations by GPS tracking. US Special Delivery will continue this process until the Centers for Disease Control (CDC) changes its “Social Distancing” guidelines.
This process will establish a chain of custody regarding the pickup and delivery of the freight. Any freight claims filed regarding shortage or damage will only be honored based upon the notation(s) made at the time of pickup or delivery. Any claim filed for non-delivery or with additional notation(s) added after the fact will not be honored by the US Special Delivery.
